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About Us
Vision and Values
Leadership
 
 
Foodservice isn't just what we do. It's who we are.

When you have a serious need or problem, you call the people who have the knowledge, skill, and experience to get the job done as quickly and efficiently as possible. You want competent people that “speak your language,” thoroughly understand your business, and know how to put the square peg in the right hole – now.

We’ve built a fully-qualified, professional foodservice team that's earned its stripes by walking in the same foodservice shoes you have. Relying on many, many years of direct manufacturer experience, we’re able to bring more to the table than your average software Joe to make sure you get the results you want and need.

 

 
Employee Spotlight
They say the sides of the mountain sustain life, not the top. Well, we haven’t figured out who “they” are, but we believe they’re pretty right on. We know sales or marketing doesn’t give our customers life -- it’s our exceptional development team that does. Without the talented technical folks that we have, we wouldn’t be able to build first-class, industry-leading solutions to help you do your job.

Tim FordTim Ford

Systems Analyst

Methuen, Massachusetts, USA

"We have such a good environment to work in at Blacksmith. We have a lot of fun, but it’s because we really enjoy what we do. We understand that we are building solutions that really get to the root of a manufacturer's problem. They can see immediate results with our software and become a more efficient company."

Advisors
We don’t claim to know everything. That’s why we supplement our team and put more muscle in our marketplace with some great foodservice minds, as well as entrepreneurs, that know how to build a successful, customer-focused company.
Peter Cowie
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